THE IMPORTANT
STUFF.

01 / THE RULES

Terms & Conditions.

These terms apply to the Terrace Visuals website, online graphics editor and Gold membership. By creating an account or purchasing a membership, you agree to these terms. Nothing in these terms limits your statutory consumer rights.

Who operates Terrace Visuals?

Terrace Visuals is the trading name of Christopher James Lewis, a sole trader in England. Our contact details are in section 04.

What is included?

Gold membership provides access to the online Terrace Visuals Studio and its available graphics designs, customisation tools and downloads, subject to availability and the capabilities described on the Membership page. We may add or improve designs and features. We will give appropriate notice of material changes affecting paid members and respect applicable consumer rights.

Membership and payments

The Monthly plan costs £7.99 per month and the Annual plan costs £79.99 per year. Each is a recurring subscription charged in advance at the relevant interval until cancelled. Prices are in pounds sterling. The final checkout will show the amount and billing terms before you pay. Payments are processed securely by Stripe; we do not store your full card details.

Accounts

You are responsible for keeping your sign-in details secure and for activity on your account. Please provide accurate account information. Do not share access, bypass membership controls, interfere with the service or use the Studio unlawfully.

Using your finished graphics

During a valid membership, you may create and download graphics for personal and commercial use, including football clubs, fan accounts, businesses and sponsored social posts. You may continue using and publishing graphics lawfully created and downloaded during your membership after it ends.

You may not resell or redistribute Terrace Visuals templates as templates, copy or redistribute the editor or its source code, sublicense access to our design library, or represent our underlying templates or software as your own. Terrace Visuals retains its rights in the platform, original templates and branding.

You are responsible for having permission to use any photographs, club badges, sponsor logos, trademarks, names or other materials you upload or include in a graphic. A Terrace Visuals membership does not grant rights to third-party intellectual property.

Availability and support

We aim to keep the Studio available, but temporary maintenance, outages and technical issues may occur. Contact us if the service does not work as described. Your statutory rights relating to digital content and services remain unaffected.

Suspension and changes

We may restrict accounts used fraudulently, unlawfully or in serious breach of these terms, acting reasonably and consistently with applicable law. If we change these terms materially, we will provide appropriate notice. The terms applicable to your purchase and your legal rights remain protected.

Applicable law

These terms are governed by the law of England and Wales, without removing any mandatory consumer protections that apply where you live.

02 / YOUR INFORMATION

Privacy Policy.

Terrace Visuals, operated by Christopher James Lewis, is the controller of personal information collected to provide the service. For privacy enquiries, email hello@terracevisuals.co.uk.

What we collect and why

• Account information: your email address, account identifier and authentication information to register you, sign you in and secure access to the Studio.
• Membership and payment information: subscription status, billing identifiers and relevant transaction records to administer memberships, prevent duplicate charges and meet legal accounting obligations. Stripe processes payment-card details.
• Support messages: correspondence you send us so we can respond and resolve issues.
• Technical and security information: necessary logs and service information to maintain, secure and troubleshoot the website.
• Content you choose to upload: images, badges and other materials you submit to the editor, handled as required to provide its functions. Do not upload personal information you do not have permission to use.

Our lawful bases

We use information where necessary to provide your account and membership contract, comply with legal obligations such as tax records, and pursue legitimate interests in security, fraud prevention and customer support where those interests are not overridden by your rights. Where consent is required, including for non-essential cookies or marketing, we will request it separately.

Service providers

We use Supabase for authentication and account/subscription data, Stripe for payment processing, Cloudflare for website infrastructure and email routing, and Brevo for sending email. We also use Gmail to manage incoming support correspondence. These providers may process information on our behalf or as independent controllers, depending on the service.

International processing

Some providers may process information outside the UK. Where UK data protection law requires safeguards for international transfers, we will use applicable lawful transfer mechanisms.

Retention and security

We retain information for as long as reasonably necessary to provide the service, handle support requests, protect the platform and meet legal requirements. Different records have different retention periods; financial records may need to be retained after a membership ends. We use reasonable technical and organisational safeguards.

Your rights

Depending on the circumstances, you may request access to, correction or deletion of your information, restrict or object to certain processing, or request portability. You may also complain to the UK Information Commissioner's Office at ico.org.uk. Contact us first if you would like help with a privacy request.

Cookies and marketing

Essential cookies or similar technologies may be used to keep you signed in and protect the service. We will explain and seek consent for any non-essential cookies before using them where required. We will not add you to marketing email lists simply because you purchase a membership.

03 / YOUR MEMBERSHIP

Cancellation & Refunds.

Recurring payments

Gold Monthly renews at £7.99 each month and Gold Annual renews at £79.99 each year unless cancelled. Your renewal timing and price are shown during checkout.

How to cancel

To request cancellation, email hello@terracevisuals.co.uk from the address associated with your membership, with the subject “Cancel my membership”. We will confirm the cancellation and explain when access ends. Please contact us before your next renewal date to avoid a further renewal while the request is processed. We will also provide any additional cancellation method required by applicable law.

What happens after cancellation?

Cancellation stops future recurring charges once processed. Ordinarily, access continues through the period already paid for, unless you are entitled to a different remedy under consumer law or we agree otherwise. Cancelling does not remove your rights to refunds or remedies where legally applicable.

Cooling-off rights

UK consumers purchasing online will generally have a statutory 14-day cancellation period for a distance service contract, subject to the applicable rules and exceptions. Because Terrace Visuals supplies access to an online service and downloadable digital content, the precise treatment depends on what is supplied and the consent and information given at checkout. We will not treat your statutory rights as waived merely because you signed up or started using the Studio.

Refunds and problems

If you believe you were charged incorrectly, have a statutory cancellation right, or the service is faulty or not as described, email us with your account email and details. We will review your request in accordance with UK consumer law. Any refund due will be returned using an appropriate payment method. This policy does not exclude statutory remedies.

04 / GET IN TOUCH

Contact & Business Details.

Questions about your account, a payment, your rights or the Studio? We're here to help.

Business operator

[INSERT FULL LEGAL NAME], trading as Terrace Visuals (sole trader).

Business correspondence address

Email

hello@terracevisuals.co.uk

Website

terracevisuals.co.uk

Last updated: 13 November 2026